Privacy Policy
Last updated: 29 June 2026
1. Who we are
Runora ("we", "us") provides a personalised running coaching web app. This policy explains what data we collect and how we use it.
2. Data we collect
- Account: email address and password (hashed).
- Runner profile: age, sex, height, weight, training history, goals, injuries, equipment.
- Weekly check-ins: energy, motivation, stress, confidence, pain notes.
- Coaching reports generated for you.
- Basic technical data (browser, device) needed to run the service.
3. How we use it
We use your data to generate personalised coaching reports and training plans, to operate and improve the service, and to send you reminders about your training.
4. AI processing
Your profile and check-in data are sent to our coaching model provider to generate your reports. Data is processed for the purpose of producing your plan and is not used to train third-party models.
5. Storage and security
Data is stored on managed cloud infrastructure with encryption in transit and at rest. Access is restricted by row-level security so you can only access your own data.
6. Your rights
You can request access to, correction of, or deletion of your data at any time by emailing us. You can also delete your account from inside the app.
7. Cookies
We use essential cookies and local storage to keep you signed in. We do not use third-party advertising cookies.
8. Contact
For any privacy questions, contact us at hello@runora.app.